Team Managing Tremendous Growth Through Acquisition
Why did the client call us?
Business growth was outpacing team capacity
Rumbling on the team about shifting priorities
Uncertainty about roles and responsibilities
What did we do?
Clarified the team’s most important priorities
Led team members through a reflection on their contributions
Collected and debriefed information about the team’s current performance
Fostered discussions about internal processes, strengths, weaknesses, and routines
Defined team members’ expectations of each other
Identified the structure and processes needed for collective success
Scheduled regular check-ins to measure progress and calibrate
What were the results?
Strengthened capacity to keep up with business growth
Clear roles, responsibilities, and processes
Better alignment around priorities
Raised awareness of habits that do (and don’t) help the team
Team members motivated each other to work through challenges and address root causes
Fewer bottle-necks in decision-making
Higher level of employee engagement