One of the lowest-scoring leadership skills on the EQ-i assessment of emotional intelligence is empathy. At its core, empathy is understanding the perspectives of others, which is very useful for business leaders. Empathy is looking at a situation from another person’s viewpoint. It does not take away from achieving results; empathy helps leaders achieve results.
The Enneagram personality system explains the motivation behind a lot of unconscious behaviors. Here are a few common challenges you may face when starting down the path:
Leaders sometimes tell me stories of their “challenging” colleagues and ask for advice for handling them. Leaders are often surprised when I suggest they start by looking at themselves. Hoping another person will change is not an effective plan. Real change starts with us trying a different lens. Here’s why…
Many leaders say they want feedback...at least in theory! Candid feedback shows people aspects of their potential and influence that they may not see otherwise. However, when the time comes for 360 feedback, these same leaders often push back with reasons why now is definitely not the right time to get feedback.